1. Agreement
By using not24get.me ("Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.
2. The Service
The Service provides bookmark and related workspace features for your organization. We may change, suspend, or discontinue features with reasonable notice when practical.
3. Accounts and access
You are responsible for activity under your account and for keeping credentials secure. You must provide accurate information and comply with invitations and workspace rules set by your tenant administrator.
You must be at least 16 years old, or the minimum age of digital consent in your country, and able to enter into a binding contract, to use the Service.
Sign-in methods
You may sign in with email and password, with Google or GitHub (OAuth), or with a one-time magic link sent to your email. We may add, change, or remove sign-in methods with reasonable notice when practical. Using Google or GitHub sign-in is also subject to that provider's terms and privacy policy. We request only the profile and email access needed to create or recognise your account.
Third-party sign-in (Google and GitHub)
When you continue with Google or GitHub, that provider authenticates you and shares limited account details with us (such as a verified email, display name, and avatar URL) so we can create or open your not24get account. You must have the right to use that provider account. Keep your provider account secure; we are not responsible for outages, policy changes, or unauthorised access on the provider's side.
Magic link
A magic link is a single-use, time-limited sign-in link sent to the email address you enter. Anyone who receives and uses a valid magic link can access the matching account. Do not forward magic links. Request a new link if the previous one expires or was shared by mistake. We may rate-limit magic-link requests to prevent abuse.
Linked identities and your plan
If you sign in with a new method that uses a verified email already tied to your account, we may link that method to the same account. Your subscription and plan stay with the account, not with any one sign-in method. Switching methods does not reset or change your billing status. We may notify you by email when a new sign-in method is linked. If multi-factor authentication (MFA) is enabled on your account, you must complete MFA before a session is created, regardless of which sign-in method you use.
New accounts via sign-in
Signing in with Google, GitHub, or a magic link for the first time may create a new account and assign the default free plan, unless an existing account is matched as described above. You remain responsible for activity under any account created or accessed with your email or linked provider identity.
4. Acceptable use
You must not misuse the Service: no unlawful activity, no attempt to breach security, no interference with other users, and no use that violates applicable law or third-party rights.
If you discover a security vulnerability, report it to security@not24get.me and do not exploit it or disclose it publicly before we have had a reasonable opportunity to address it.
5. Content and intellectual property
You retain rights to content you submit. You grant us a limited license to host and process your content to operate the Service. Our name, branding, and software remain our property.
6. Disclaimers
The Service is provided "as is" to the extent permitted by law. We do not warrant uninterrupted or error-free operation.
7. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or exemplary damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising from these terms or the Service is limited to the amounts paid for the Service in the twelve months before the event giving rise to the claim, or as otherwise set out in your agreement with us (including any plan or order form). Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer law.
8. Billing, refunds and withdrawal
Paid subscriptions are sold and processed by Creem (creem.io), a third-party merchant of record. Creem sells the subscription to you in its own name and is responsible for payment processing, billing, receipts and invoices, collection and remittance of any applicable sales tax or VAT, subscription management, refunds, and chargebacks. We do not issue invoices, collect tax, or take separate payment from you. Your purchase is governed by Creem's buyer terms and refund policy, which are presented to you at checkout and referenced in your receipt; where those buyer terms conflict with this section, Creem's buyer terms prevail for the purchase transaction. Free plans and trials with no charge are not covered here.
Subscription management and cancellation
You can manage or cancel your subscription, update payment details, and access receipts through Creem's customer portal, using the link in your purchase confirmation. Cancelling stops future renewals from the end of the current paid period; it does not by itself refund amounts already paid, except as set out below or as required by law.
Statutory rights and EU withdrawal
Statutory consumer rights, including any right of withdrawal for consumers in the European Union or European Economic Area, are provided by Creem as seller of record in accordance with its buyer terms and applicable law. Under the EU Consumer Rights Directive, where the Service is supplied as digital content and you give prior express consent to begin and acknowledge that you lose the right of withdrawal, the 14-day right of withdrawal does not apply once supply has begun. Where a 14-day withdrawal right does apply, you exercise it through Creem using the withdrawal options shown at checkout and in your receipt, and Creem refunds eligible amounts without undue delay and within 14 days of your notice. Nothing in these Terms removes mandatory rights you have under consumer law.
Eligible scenarios
Refunds may apply where you exercise an applicable EU withdrawal right, were charged in error, or were billed after a valid cancellation took effect. Monthly subscriptions are generally non-refundable for the current billing period once it has started, except where statutory withdrawal rights or local law require otherwise. Custom enterprise, invoiced, or self-hosted agreements follow the refund terms in your order form or contract.
How to request a refund or raise a billing issue
To request a refund or raise a billing issue, first contact us using the contact details shown on your receipt and order confirmation, with your order or payment reference and the reason for your request. We review eligibility and instruct Creem, which handles all refunds and chargebacks exclusively. If a billing issue cannot be resolved with us, you can escalate to Creem through its customer portal or the other contact options shown at checkout. Please contact us or Creem before starting a payment dispute or chargeback, so that we can resolve it directly. Approved refunds are returned to the original payment method when possible, and access to paid features may end when a refund is issued.
9. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold us and our officers, employees, and agents harmless from third-party claims, damages, liabilities, and reasonable costs (including legal fees) arising from your content, your use of the Service in breach of these terms, or your violation of applicable law or third-party rights. We will notify you of the claim, let you control the defence of claims seeking only monetary damages, and cooperate reasonably at your expense. If you are a consumer, this section applies only to the extent permitted by mandatory consumer law.
10. Termination
You may stop using the Service and close your account at any time through your account settings or by contacting us; cancellation of paid subscriptions is described in Section 8. We may suspend or terminate your access if you materially breach these terms, if required by law, or to protect the Service or other users, giving reasonable notice where practical.
On termination your right to use the Service ends. We may delete your content and account data after a reasonable period, subject to retention required by law and as described in our Privacy Policy. Sections that by their nature should survive termination (including content and intellectual property, disclaimers, limitation of liability, indemnification, and governing law) continue to apply.
11. Governing law and disputes
These terms and any dispute arising out of them or the Service are governed by the laws of the Netherlands, without regard to its conflict-of-laws rules. The Service is offered worldwide, and you may use it from any country where doing so is lawful; you are responsible for complying with the laws that apply to you, and we make no representation that the Service is appropriate or available for use in every location. The courts of the Netherlands have non-exclusive jurisdiction over disputes, and nothing in this section limits any mandatory right you may have to bring or defend proceedings in the courts of another country. If you are a consumer, you also keep the protection of any mandatory provisions of the law of the country where you live, and you may bring proceedings in your local courts. Purchases processed by Creem are additionally subject to Creem's buyer terms as described in Section 8.
12. Changes
We may update these terms. We will post the updated terms where required. Continued use after the effective date may constitute acceptance as described at that time.
13. Contact
For questions about these terms, contact your organization administrator or email support@not24get.me.